At ADJ, we strive to provide the highest quality services and ensure our clients are satisfied with the results. This Refund Policy outlines the circumstances under which refunds may be issued and the process for requesting a refund.
1. Service Satisfaction Guarantee
We are committed to delivering exceptional results. If you are not satisfied with the services provided, please contact us within [X] days of receiving the service, and we will work to resolve the issue. If we are unable to meet your expectations or fulfill the service as agreed, we may offer a partial or full refund based on the situation.
2. Refund Conditions
Refunds are only applicable under the following conditions:
- Service Delivery: If we fail to deliver the agreed-upon service as per the contract or project specifications.
- Quality Issues: If the final deliverables do not meet the standards outlined in the project agreement.
- Cancellation: If you cancel the project before it begins or before significant work is done, a refund may be issued based on the work completed and expenses incurred up to that point.
3. Non-Refundable Services
Certain services may not be eligible for a refund, including:
- Services that have been fully delivered and accepted by the client.
- Subscription-based or recurring services that have been used or activated.
- Custom design or development work that has been finalized and delivered.
4. Requesting a Refund
To request a refund, please contact us via email at [Your Contact Email], providing the following information:
- Your name and contact details
- The service or product you are requesting a refund for
- A detailed explanation of why you are requesting a refund
- Any supporting documentation (e.g., screenshots, contracts, etc.)
Refund requests will be reviewed, and we will respond within [X] business days. If your refund request is approved, we will issue the refund to the original payment method.
5. Refund Process
Once a refund is approved, we will process it within [X] business days. Refunds will be issued to the payment method used for the original transaction. Please note that it may take additional time for the refund to appear in your account, depending on your payment provider.
6. Changes to This Refund Policy
We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically to stay informed about our refund procedures.
7. Contact Us
If you have any questions about our Refund Policy, please contact us at:
ADJ Digital Marketing
Address: Mohalla Abbasiyan, Near By Faruqi Majeed, Fatehpur Road Sikar-332001
Email: contact@adjdigitalmarketing.com
Phone No. : +1(808)-(301)-5117